​​​​​​​The Role of the Covid-19 Epidemic in Technology Trends

The Covid-19 epidemic is accelerating 10 key technology trends, including digital payments, telehealth, and robotics.

​​​​​​​The Role of the Covid-19 Epidemic in Technology Trends
​​​​​​​The Role of the Covid-19

IT professionals are facing a difficult situation due to coronavirus. Not because most users are working remotely, but because most of the infrastructure that users rely on is either cloud or third party managed or stuck in an office where you never visit. Never before in the history of information technology have networks and IT resources been distributed so much and this has made it more difficult for IT professionals, who are stuck at home.

Challenges related to technologies such as Covid-19 coronavirus digital payments, telehealth, and robotics have become clear.

The Covid-19 epidemic is accelerating 10 key technology trends, including digital payments, telehealth, and robotics.


These technologies help reduce the spread of coronavirus as well as keep businesses active.


In the face of epidemics and other threats, technology helps keep society more resilient.

Technology has been playing an important role in keeping our society effective during lockdown and quarantine during the Covid-19 epidemic. Long-term effects of technologies can also be observed outside of the Covid-19.



This article outlines 10 technology trends that can help build a resilient society, as well as what will impact our business, how we will trade, how we will trade, how we will work, how we will produce products, how we will learn, how we will Medical care pub, how we need to consider our entertainment pub.

1. Online Shopping and Delivery via Robot

By the end of 2002, the SARS outbreak had led to tremendous growth in both business-to-business and business-to-consumer online marketplace platforms in China.

Similarly, Covid-19 has transformed online shopping around the world from nice-to-have to must-have. Some bars in Beijing have started offering happy hours through online ordering and delivery.


Online shopping requires the support of a strong logistics system. In-person delivery means that personal delivery is not virus-proof. Many delivery companies and restaurants in the United States and China have introduced non-contact delivery services where goods can be dropped off at specific locations without being delivered to the person. Chinese e-commerce giants have stepped up their robot delivery system. However, before robotic delivery services become widespread, delivery companies need to establish clear protocols to protect the health of delivered goods.


The robots are working to deliver food and products without human help


2. Digital and Non-digital Payments

Paying cash can carry the virus. So the central banks of China, the United States, and South Korea have implemented various standards to ensure that banknotes are cleaned before they are scattered. Currently, the proposed payment method to avoid the spread of Covid-19 is to make non-communicative digital payments in the form of cards or e-wallets. The digital payment system has enabled people to buy products online and pay for products, as well as provide services and payments as well as raise funds quickly.


3. Remote Work

Many companies are asking employees to work from home. Remote work has been enabled through many technologies including Virtual Private Networks (VPNs), Voice over Internet Protocol (VoIPs), Virtual Meetings, Cloud Technology, Work Collaboration Tools, and even Facial Recognition Technology. These technologies enable a person to appear in front of a virtual background to protect the privacy of the home. Besides, it has the advantage of being able to work remotely to prevent the spread of the virus, as well as providing more flexibility while traveling.


Top Hurdles When Working From Home

Not all work can be done from home, as it can create inequality. According to the US Bureau of Labor Statistics, between 2016 and 2017, salaried workers worked part-time from a minimum wage, about 25 percent of their wages. College degree holders get about five times more work than high school diploma holders, which allows them to work from home. Some professions, such as medical services and manufacturing, may not have all the options. So over time, data flow and tax-related policies need to be adjusted.


4. Distance Learning

As of mid-April, 191 countries had declared or implemented school or university closures. As a result, 1.57 billion students have been affected. Many educational institutions have started offering online courses. This ensured that educational activities were not disrupted while in quarantine. Technologies related to distance learning are similar to remote work and may involve virtual reality, augmented reality, 3D printing, and artificial-intelligence-enabled robot teachers.


5. Telehealth

Telehealth can be an effective way to control the spread of Covid-19. Telehealth can also play a very effective role in providing essential first aid. Wearable personal IoT devices can track very important symptoms. Chatbots can make an initial diagnosis based on the symptoms identified by the patients.


6. Online Entertainment

Quarantine has significantly reduced personal interaction. But human creativity has brought the party online. Online streaming of Claude Raves and concerts has been able to attract entertainment lovers around the world. Chinese film companies released films online. Museum and International Heritage sites offer virtual tours. Notably, with the onset of the Covid-19 epidemic, online gaming traffic also began to rise.

7. Supply Chain 4.0

Covid-19 poses a serious threat to the global supply chain. Some factories have been completely shut down due to social distance and quarantine orders. Some countries have implemented exports of food and PPE as well as personal protective equipment at different levels. However, the lack of reliability of paper-based records, data visibility, and flexibility can make the existing supply chain vulnerable to an epidemic.

Supply Chain 4.0 – the next-generation digital supply chain | McKinsey

The core technologies of the Fourth Industrial Revolution, such as Big Data, Cloud Computing, Internet-of-Things (IoT), and Buchanan, encouraged data sharing as it enhanced the accuracy of information. This encourages the creation of a more stable supply chain management system for the future.


8. 3D Printing

3D technology has been expanded to alleviate supply chain shortages and to ban export-oriented personal protective equipment. Flexibility in production by offering 3D printing: The same printer can produce different products based on files and materials of different designs and simple parts can be made quickly without any long procurement process and the long wait for shipment.

Snorkels are converted to breathing-related 3D printing technology

However, mass production using 3D printing faces some hurdles. First, intellectual property issues in the production of goods may be protected by intellectual property law. Second, certain products such as surgical masks are subject to legal compliance which may take a long time to obtain.


9. Robotics and Drones

The world has come to realize in the epidemic of Covid-19 how much work depends on human interaction. Labor-intensive businesses such as retail, food, manufacturing, and logistics are the hardest hit.

The Covid-19 puts pressure on the use of robots and research on robotics. In recent weeks, robots have been used to disinfect different areas and to provide food in the quarantine area. Drones are used to deliver dog items.


10. 5g and Information and Communication Technology

All the above-mentioned technology trends depend on a stable, high-speed, and affordable internet. While 5G has promoted the importance of remote monitoring and healthcare advice, the use of 5G is delayed in Europe when technology is most needed. The adoption of 5G will increase the cost of compatible devices and the cost of data plans. Addressing these issues on the 5G network will be expanded worldwide.

Covid-19 shows that the 5G network needs to be expanded worldwide as well as ensuring universal access


The Importance of Digital Readiness

Covid-19 demonstrates the importance of digital readiness that allows business and life to continue as normal as possible during an epidemic. Build the infrastructure needed to support the digitized world and stay up to date with the latest technology. This is necessary for the survival of the business in the competitive world after the Covid-19

The BBC reports that an estimated 200 million people will lose their jobs because of Covid-19. As a result, the financial burden will hit the most vulnerable places in society. Digitization and epidemics have accelerated the change in the field of human work. How to reduce the impact on the larger workforce and the most vulnerable is an issue in all industries and across the country. This requires not only attention but also a timely and human-centered solution.